Terms and Conditions

Preamble

The commercial site www.lmv.fr (hereafter referred to as The Site) is a commercial site, open to any user (referred to as Internet User).

It is published by the SAS [société par actions simplifiée / Simplified Joint-Stock company] Freducci, parent company of LMV La Mode est à Vous, with a capital of €1,000,000 whose registered office is at 23 rue Paule Raymondis 31200 Toulouse, France, registered in France in the RCS [Trade and Companies Register] of Toulouse under the n°380148061.

The present general conditions of sale govern the sales of products offered on the Site. They are systematically accessible on the present Site to the Internet User at the time of registering of the order.

The fact of placing an order, involves the Internet User’s complete and unreserved acceptance of these general conditions of sales to the exclusion of any other conditions present in prospectuses or catalogues issued by the seller.

To place an order on the www.lmv.fr site the Internet User declares :
- That he is legally entitled to enter into the present contract that is to say that he has attained his majority and is not under guardianship or tutelage.
- Is not carrying out purchases with a view to reselling them.

We make every effort to ensure to the best of our ability, the accuracy and the updating of the informations published on this Site, of which we reserve the right to correct, at any time and without notice, the content.

If a condition should be found lacking, it will be considered to be governed by the French uses and laws in force concerning distance selling.

Hébergeur du Site

The present Site is hosted by: NFRANCE - 4 rue J.F Kennedy - 31000 Toulouse

Customer service department

For any information, question or advice, our customer service department is at your disposal :
-By Post: Service Client LMV La Mode est à Vous - 23 rue Paule Raymondis - 31200 Toulouse FRANCE
- E-mail: Click here to open the contact form
- Telephone: +33(0)5 67 52 42 00

Purpose

The present general conditions of sales define the rules of sales between LMV La Mode est à Vous and any non-merchant and legally major natural persons exclusively (hereafter referred to as the “Client”).

Products

The products are offered for sale within the limit of available stocks.

The information provided concerning availability is only considered to be definitive on validation of the order.

The characteristics of the products shown on the Site (illustrations, descriptions, measurements and capacities) are given with the greatest possible accuracy.

If this displayed information should contain mistakes or omissions, the responsibility of LMV La Mode est à Vous is not engaged.

The value of this displayed information is for information only and does not enter into the contractual field.

Prices

The prices are indicated in euros (€) inclusive of tax including VAT and excluding delivery costs.

The prices take into account the VAT applicable on the day of the order.If the VAT rate had just been changed, these changes could be added on to the price of the articles without the Internet User being informed beforehand.

Prices can be changed at any time without the Internet User being informed beforehand.

The products will be invoiced on the basis of the rates in force at the time of the recording of the order.
To these prices are added the participation in transport costs if these are applicable.

The order involves irrevocable acceptance of the prices and of the descriptions of the products available for sale. VAT does not apply to sales outside the EU and French Overseas Territories and Départements: the price shown is exempt form all French taxes. LMV La Mode est à Vous is not responsible for customs duties or any other applicable taxes.

Order/Payment

Payment is made either online by Bank Card or Paypal, or by check (Only cheques from French banks are accepted.).
Online payment is handled by the interface of the bank site or through the PayPal service. This ensures the security of your payment.
Payment in several times and Carré Cadeau are not accepted.
You can only use « e-carrés cadeaux » on our website lmv.fr
The invoice for the order will be included in the package or available online.

Online payment by Bank Card :
The accepted cards are: VISA, CB and MASTERCARD.
Your order is not taken into account until after the entering of your bank card number for the payment.
This payment undergoes definitive validation by the GIE carte bancaire (Bank Card Group).
The account is debited 1 day after recording of the transaction.
In the case where items are out of stock, the amount for the cancelled article(s) will either be deducted from the total amount debited or paid back to your account within 7 working days after the debit of the amount for the original order.
For your card payment , after you enter your card number, you enter the page of your bank.
This step is called 3D secure.
3D Secure is a secure payment protocol developed on the Internet to increase the security level of e-transactions. You will be asked for personal information which allow to prevent fraudulent use of your card.

Payment by Paypal :
PayPal may be used to make purchases, receive payments or send and receive money to and from friends and family.
To pay via PayPal, you need to set up an account on the PayPal website.
The transactions with Paypal for a delivery in Relais Colis are not accepted.
The transaction is carried out without having to reveal your bank details; you simply identify yourself with your email address and a password.

Payment by check:
Only French checks are accepted.
The order will only be released on receipt of the cheque and after a verification of the cheque.
The checks are not are accepted during the sales. The limited amount is 300€ per order.
Only French checks are accepted.
The order has to be paid with one check. The amount of the check must be equal to the command (you can not deduct any vouchers of the order), otherwise we will be forced to return the check.
The cheque should be made out to LMV La Mode est à Vous and should arrive within 9 days following the validation of the order at the following address :

LMV La Mode est à Vous
Service Web/Comptabilité
23 rue Paule Raymondis
31200 Toulouse
France



If we did not receive your check within 9 days, your order will be automatically cancelled. Before the suppression, you will receive warnings.
However, if your check was sent, please contact us by mail by clicking here or by phone +33(0)5 67 52 42 00.
For all payments by cheque you will need to wait for your cheque to clear before making another purchase by cheque. We also accept Bank Cards and Paypal for purchases.

Payment by loyalty or birthday check or other promotional operations:
You may, if you wish, part pay for your order using these means of payment. The amount paid using loyalty, birthday or other gift vouchers may not exceed the value of the articles purchased. Vouchers may not be used to pay for delivery costs.
In the case of partial payment of the order, it is possible to pay the remainder by bank card, Paypal or cheque.
The vouchers are available on the account of Internet user.
In case they would not appear on the account, contact customer service by mail by clicking here or by phone at +33(0)5 67 52 42 00.
The coupons can not be deducted from the amount payable to the order by the Internet: the settlement amount must be equal to the amount of the invoice.

Payment by Carré gift is not accepted. You can only use « e-carrés cadeaux » on our website lmv.fr

Product return/exchange

Return terms :
You possess an allowed time of 14 days from receipt of your order to return an item to us.

Important : Articles which are returned worn, incomplete, damaged, harmed or soiled by the Client will not be accepted.
They will be returned to the client but may not require any compensation.
If the return results from a defect in the item or an error on our part, the site will cover the cost of return once the defect will be found. The refund will be make on the base of an invoice for a recommanded letter.

Way of return :
You should follow the procedure on the page " Return an item ".
Select the items you wish to return, indicate the reason of return and return the items in their original packaging.
Articles may not be returned in shops, or in relay package, they must be returned by post.

You can return them at your expense (unless the error comes from us or if the item is faulty), together with the return slip or, if you do not have a printer, by entering your number return on a paper at the following address :

LMV La Mode est à Vous
Service Retours lmv.fr
23 rue Paule Raymondis
31200 Toulouse
France.



We advise you to opt for a letter or package tracking to ensure the safety of your package.
LMV La Mode est à Vous will not be liable for the loss of the package.
Without receipt of your return package within 15 days, the site reserves the right to cancel the return.

Repayment :
Upon receipt of your package, the repayment will be effective in 2 weeks.
The Intrenet user will receive an email to report the status of repayment.
Repayment will be made by check, credit card or Paypal depending on the initial payment method.

Exchange :
At each order, the Internet user benefits from free shipping for 14 days from receipt of his order.
If the user decides upon receipt of his order to exchange an item, it may order a new article immediately without waiting for the return of the item or refund.

Delivery

Your package may be shipped all around the world (find the list of countries below) at home or at any address of your choice as specified in the registration form, but also relay points for France.

At your command, make sure to include your contact information and shipping address with the utmost precision code, mobile phone number ... for a more effective delivery.

LMV has the choice of carrier and ensure the smooth delivery of items ordered.

The user is required to verify the condition of the packaging and the product delivered on receipt of goods. Delivery is made against a signature guaranteeing the safety of your package.

Price rates and delivery time

The products purchased by the client will be delivered within a maximum time limit of 30 days following the day of order to the address indicated by the client at the time of his order.

If the purchase is paid by check, the delivery time is extended of the time of receipt of check.

Warning : during bank holidays, sales period , privates sales and promotional operations, the time delivery can be longer.

Delivery in Metropolitan France and Corsica :
From €0 to €100*: €4.50
Order greater than €100*: free delivery
Delivery time: 48 hour for France & Corsica for orders placed before 4 p.m.
The amount of the order is deducted from all vouchers.

Delivery in Switzerland :
From €0 to €200 of purchases* : €15,00
From €200 to €300 of purchases* : €8,00
Order greater than €300* : Free delivery
The amount of the order is deducted from all vouchers.

Delivery in French overseas departments and territories :



The amount of the order is deducted from all vouchers.

Delivery in the European Union :

The amount of the order is deducted from all vouchers.

World Delivery (except Russia):
Download PDF delivery world
The amount of the order is deducted from all vouchers.
Warning : during bank holidays, sales period , privates sales and promotional operations, the time delivery can be longer.

Complaints concerning the carrier

Any complaint concerning the state of the items should be made at the time of delivery.

Right of retraction
In accordance with the law, the Internet User possesses a right of retraction of 14 days, as from delivery of the products, to return the products to LMV La Mode est à Vous for exchange or reimbursement on condition that the products are returned in their original packaging and in perfect condition within 14 days of delivery.

The amounts paid by the client for the order will be entirely reimbursed to him.

The return costs are exclusively payable by the Internet User except in case of error on our part or faulty items.

Personal information

The providing of personal information is compulsory within the framework of distance selling, this information being necessary for the processing of the delivery of the orders as well as for establishing the invoices.

The data recorded on this site is exclusively intended for LMV La Mode est à Vous or for its partners in case of express acceptance by the Client within the conditions provided for below.

In accordance with the data protection act (loi Informatique et Libertés) n° 78-17 of 6th January 1978 amended, you possess at all times a right of access and of rectification of the data concerning you.

For this, you should simply make a request specifying your address: - By e-mail clicking here
- By post to the following address:

LMV La Mode est à Vous
Service client web
23 rue Paule Raymondis
31200 Toulouse
France



You can accept or refuse the use of this data by LMV La Mode est à Vous by expressly indicating it in the registration form or by making a request by one of the two methods set out above.

Cookies

In order to be especially attentive to our clients’ needs, we make use of cookies.

A cookie is a computer file stored on the hard disk of the Internet User’s microcomputer.br> They are only used with the aim of personalising the services offered to the Internet User.

You can disable the use of the cookies by selecting the appropriate parameters in your browser.

However this could prevent the use of certain functionalities.

Disputes

The simple fact of placing an order involves pure and simple acceptance of these general conditions of sale.

The present conditions of sale are subject to French law.

In case of disputes, only the French courts will be competent.

Secured payment

LMV La Mode est à Vous uses secured payment provided by cyberplus.

Responsibility

The items offered for sale on the site are in accordance with the French standards in force.

The photographs and the texts illustrating the products are not contractual.

In consequence the responsibility of LMV La Mode est à Vous cannot be engaged in case of error in one of these photographs or one of these texts. LMV La Mode est à Vous can not be held responsible in case of unavailability of stocks or unavailability of the product, of force majeure, of disturbance or of total or partial strike notably in the postal services and means of transport and/or communication, in case of fraudulent intrusion of a third party having resulted in alteration of the information made available on the site and more generally of any direct prejudice or consequential damages, of whatever causes, origins, nature or consequences, resulting from access by any person to the site or from the impossibility of gaining access thereto, from the use of the Site and/or from trust granted to any information whatsoever originating directly or indirectly from the latter.

Client

When you order any products from our website for delivery outside the European Union, you may be subject to duties and taxes on imports in order to obtain the goods.
Any additional charges for customs clearance will be your responsibility.
The amount of any duties and taxes that may be applied depends on the country, the nature and origin of the shipment of the goods.

The customs declaration is the legal act by which the client has stated its intention to place the goods under a customs procedure and assumes responsibility for the correctness of the information given in the declaration and the authenticity of the documents attached, and undertakes to comply with all the obligations inherent in the placement of goods under the legal regime in place. The amount of the fee varies from one country to another; and can not be defined in advance by the seller. These fees are the sole responsibility of the client and are payable upon receipt of the parcel containing the goods .
The application " madb.europa.eu " ( market access database ) is a tool for calculating tariffs whose use does not relieve the customer of its responsibilities, including the need to check , with the local customs , the customs duties actually applicable in the country concerned at the time of purchase and receipt of the goods. Using the application " madb.europa.eu " does not relieve the customer to ensure that the particulars of the declaration is accurate.

Clearance duties / tax

When you order products on our website to be delivered outside the European Union, you can may have to pay Customs Duty, Excise Duty or import VAT on top of the advertised purchase price to obtain the ordered products.

Any new additional customs clearance duties/tax will be under your responsibility.

The amount of any duties and taxes that may be applied depending on the country, the nature and origin of the shipment of the goods.

The customs declaration is the legal act by which the customer has stated his/her intention to place the goods under a customs procedure, assumes responsibility for the correctness of the information given in the declaration and the authenticity of the documents attached, and undertakes to comply with all the obligations inherent in the placement of goods under consideration. The amount of the fee varies from one country to another; and cannot be defined in advance by the seller. These fees are the responsibility of the customer and is payable upon receipt of the parcel of goods.

The ("market access database") Application "madb.europa.eu" is a tool for calculating tariffs whose use does not relieve the customer of its responsibilities, including the need to check, with the local customs, the customs duties actually applicable in the country concerned at the time of purchase and receipt of the goods. Using the application "madb.europa.eu" does not relieve the customer to ensure that the particulars of his statement is accurate.

Intellectual property

All of the visual and sound components of the lmv.fr site, including the underlying technology, are protected by copyright, brand rights or patents.

They are the exclusive property of LMV La Mode est à Vous. The user who possesses a website and who wishes to place, for personal use, on his site a simple link directly accessing the home page of the LMV La Mode est à Vous site, must request authorisation for this from LMV La Mode est à Vous.

Reproduction or use of all or part of these elements is only authorised exclusively for the purposes of information for personal and private use, any reproduction and any use of copies made for other purposes being expressly forbidden. Any other use constitutes an infringement of copyright and is punishable under Intellectual Property, except with prior and written authorisation from LMV La Mode est à Vous.

Moreover, LMV La Mode est à Vous reminds you that any creation of a hypertext link to the welcome page of the present Site or any other page of the Site is subject to express, prior and written agreement from LMV La Mode est à Vous.

Duration

The present conditions apply throughout the duration of the putting online of the products and services offered by LMV La Mode est à Vous.

Texts - Jurisdiction

The present general conditions of sale are subject to French law. In case of dispute the French courts alone will be competent.